First Line Support Engineer (m/f/d)

Standort: 81541 München
Beschäftigungsbeginn: ab sofort
Art der Anstellung: Vollzeit
Jobkategorie: IT
Job-ID: 91

We are looking for 1st line support to take care of the Windows workstations on site.


  • Responsibility for the technical first-level support of our customers via telephone and email
  • You instruct users in new end devices and applications
  • Participation in systemic performance reviews, identifying the causes of poor performance and making suggestions for improvement.
  • Review recurring or major incidents and manage them through the problem management process.
  • Installation and configuration of workstations, updates and ensuring that they function properly
  • Error analysis and rectification as part of the first-level support for hardware and software


  • You have completed IT training or similar and have already gained practical experience
  • You have knowledge of IT support and / or IT service desk and have a good technical and organizational understanding
  • You enjoy working in multinational teams and know how to deal with sensitivity and openness to cultural differences
  • You are fluent in English and German, both spoken and written
  • You are a service-minded and motivated personality with excellent communication skills

Attractive conditions

  • regular working hours
  • good public transport and road connections
  • diversified field of activity
  • long-term job perspective

Arbeitgeberleistungen / Unternehmensangebot

Bei stehts drin – wir sind wirklich gut!

Profitieren Sie von unserer langjährigen Erfahrung in der IT Personalvermittlung und senden Sie uns Ihre Bewerbungsunterlagen – das ist für Sie völlig kostenfrei.

Übrigens: Für die Bewerbung bei uns ist ein Anschreiben nicht notwendig.



Puro Personal

puro Personaldienstleistung GmbH
Herr Enrico Vetter
Dultstr. 1
80331 München
+49 89 232364717



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Andrea Hammerschmidt steht gerne für Auskünfte bereit:
   089 / 23 23 647-11
Dultstraße 1  80331 München